(1266 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

They take great care of all our cars!

5
Naper Auto Works

A friend recommended Naper Auto Works to me to address a list of repairs and services from another company. Trevor did a great job of explaining which were more urgent than others, and provided a quick quote for everything so I could comparison shop. Knowing that NAW has been in business in Naperville for so long gave me confidence in their honest work. Everyone I encountered during the process was professional, and I plan to return for additional work in the future.

5
Naper Auto Works

I am a do-it-yourselfer but when a repair is beyond me and my skills I always feel confident that when I take my car in for service at Naper Auto Works I will be receiving the highest quality attention to my car and to myself. They take the time to explain what is needed and if, during the repair process, they find an estimated repair is not required they will inform me. I find them honest, professional and up to date with the latest repair procedures and diagnostic methods as well.

5
Naper Auto Works

Great customer service, pricing is fair and they always call before doing anything to car.

Thank you, Julie, for the 5-star review! We're delighted to hear that you appreciate our customer service, fair pricing, and our commitment to keeping you informed every step of the way. We aim to provide a top-notch experience, and your feedback reassures us that we're on the right track. Thank you for choosing us!

- Naper Auto Works
5
Naper Auto Works

My engine fail light came and they fixed the problem the same day. They kept me informed and got my insurance to pay most of the bill. These guys are great.

Dear Robert, it was our pleasure to assist you with your engine trouble. We are delighted to hear that you were satisfied with our quick and informative service. Thank you for your kind words!

- Naper Auto Works
5
Naper Auto Works

Ive been taking my car here for years. They are the ONLY mechanics that I allow to touch my familys vehicles. Their integrity, professionalism, and quality expertise has been consistent throughout, from my very first experience with them. Btw, they dont throw parts at a problem they diagnose the symptoms to fix the problem. Firestone quoted me $2200 for a specific repair, then I moved to Naper Auto Naper Auto diagnosed & fixed the actual issue. I was totally prepared to pay $2200, but Naper Auto said they discovered what the ACTUAL problem was, and only charged me $187.00 because thats all the repairs that was needed. Yep, they are the ONLY mechanics that I allow to touch my families vehicles.

Michael, thank you for taking the time to share such a detailed and positive review! We're thrilled to hear that you trust us with your family's vehicles and that you've had consistently excellent experiences with us. Our team prides itself on our integrity, professionalism, and expertise. We're glad we were able to accurately diagnose and fix the issue with your car at a fraction of the cost quoted elsewhere. We look forward to providing top-notch service for years to come!

- Naper Auto Works
5
Naper Auto Works

Easy to make an appt online. They were very upfront on what the plan was. They texted and called with updates. They fixed what was wrong the same day. Very good experience!

Thank you for sharing your positive experience with us! We're delighted to hear that our online appointment system was convenient for you and that our team provided clear communication throughout your visit. It's great to know that we were able to resolve your issue promptly. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

Prompt and careful,service every time I visit.

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive prompt and careful service at our company. Providing exceptional customer experiences is our top priority, and we are glad that we have been successful in meeting your expectations. We appreciate your ongoing support and look forward to continuing to serve you in the future!

- Naper Auto Works
5
Naper Auto Works

Naper Auto does good work. You can trust that they are honest and will repair only what needs to be repaired. Their communication is excellent. I've been using Naper Auto for many years and will continue to do so. Thank you Naper Auto!

Dear Vicky, thank you for trusting Naper Auto with your vehicle's needs over the years. We're thrilled that our honesty, quality repairs, and excellent communication have met your expectations. Your continued support means the world to us. Here's to many more years of serving you!

- Naper Auto Works
5
Naper Auto Works

Very courteous and professional. We've found a new company to service our vehicles. Very pleased.

Thank you for the fantastic review, Jeff! We are delighted to hear that you found our service courteous and professional. We are committed to providing top-notch service to all of our customers. Your satisfaction is our ultimate goal. If you have any other questions or need further assistance, please don't hesitate to reach out.

- Naper Auto Works
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Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.