5
Naper Auto Works

Affordable and loved that price options were given on the maintenance.

5
Naper Auto Works

On the way home from the Fitness center my 2000 VW Jetta VR6 GLX started to display a battery alarm on the dashboard every few seconds with beeping. The Naper Auto Repair was on my way so I stopped in so they could to diagnose the problem. Lucky for me that this auto repair shop is only a block and a half from my house in downtown Naperville. I left the car with them, but they told me that since I didn’t have an appointment it might be tomorrow, before they’d be able to look at it. The repair technician diagnosed the problem the next day. It needed a new alternator and battery. The car is 26 years old so they needed two days to locate the parts and install them. The staff behind the desk was very professional and emailed me the estimate so I could accept it. Long story short – they fixed it in the timeframe that they said, and the estimate was very reasonable. I am very satisfied with the service I got. The car is running perfect, which is amazing since it is 26 years old.

5
Naper Auto Works

Jim Hess is a Naperville icon, in business for nearly 50 years. Consistent staffing and years of service and fixing people's cars. Convenient location especially if you live in Downtown Naperville.

Thank you for the kind words, Michael! We appreciate your feedback and are thrilled to hear about your positive experience. It's great to know that our convenient location and dedicated staff made your visit even more enjoyable. We look forward to serving you again soon!-Trevor

- Naper Auto Works
5
Naper Auto Works

Travelling through Naperville and the check engine light went on in my car. The staff took my car in last minute despite being a busy Friday, ran the diagnostic and had me on my way super fast after assuring me it was only a sensor and I was OK to drive until I got home. Friendly, professional service! 🤜🏻💥🤛🏼

Thank you Derek for this positive review! We are glad we were able to help you out even during a busy time. We pride ourselves on providing fast and professional service to all of our customers. If you ever find yourself in need of assistance again, don't hesitate to stop by. Safe travels! -Trevor

- Naper Auto Works
5
Naper Auto Works

Great service, great prices, great techs

Thank you, Christopher, for the five-star review! We're thrilled to hear that you found our service, prices, and techs to be great. Our goal is to provide top-quality service at a reasonable price. If you need anything else, don't hesitate to reach out. Take care! -Trevor

- Naper Auto Works
5
Naper Auto Works

Angel is amazing! Extremely knowledgeable, straightforward, and professional. He took great care of my car, kept me informed every step of the way, and went above and beyond to get me back on the road as quickly as possible. On top of that, the pricing for my ABS module replacement was very reasonable, making the whole experience even better. If you want someone who truly knows their craft, values your time, and treats your car like their own, Angel is the one to see

5
Naper Auto Works

Had my daughter's car in for an unknown issue, which was diagnosed and repaired by the technician at Naper Auto Works. The experience was very positive, staff was friendly, explained the issue(s) and options transparently. What was feared to be a terminal issue going in was taken care of and has bought more time. Most welcomed and appreciated!

Thank you for the glowing review, Kevin! We're thrilled to hear that your experience at Naper Auto Works was positive. Providing transparent communication and top-notch service is our priority. We're glad we could take care of your daughter's car and buy more time for her. If you ever need our assistance in the future, don't hesitate to reach out. Take care!-Trevor

- Naper Auto Works
5
Naper Auto Works

Always reliable, perform with excellence, and backed with integrity, Naper Auto has serviced my vehicles for over 30 years. My autos are in good hands and next day there are no regrets. Thanks Naper Auto.

5
Naper Auto Works

Absolutely fabulous! Trustworthy and helpful. Originally we brought our son's car to the dealer to have it checked because the engine light was on. They gave us a list of multiple problems and said it would cost over a thousand to fix it. We scheduled an appointment with Naper Auto Works and they ran a diagnostic. Nothing wrong except low tire pressure. They filled the tires and the engine light went off. No charge. From now on, we will always go to Naper Auto Works first.

5
Naper Auto Works

NAPER AUTO WORKS IS THE BEST PLACE FOR SERVICING YOUR CAR. NO MATTER WHAT THE PROBLEM IS THEY WILL FIND IT. I HAVE BEEN SERVICING MY CAR THERE FROM WHEN THEY OPENED AND BDFORE. YOU CANT GO WRONG

Hi Joan, thanks for the glowing review! We're thrilled to hear that you're a long-time satisfied customer. Providing top-notch service is what we pride ourselves on, and it's great to know that you've experienced that firsthand. We appreciate your trust in us and look forward to serving you again in the future. -Trevor

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.