(1434 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

I have been coming to Naper Auto Works with our vehicles for over 30 years. As always, I was very satisfied with the work that was done to find and fix the coolant leak in our Buick. Trevor in Customer Service did a great job of keeping us informed as to cost of the repairs and estimated completion time.

Thank you for your continued trust in us here at Naper Auto Works. We're thrilled to hear that Trevor provided excellent service and that you were satisfied with the repairs on your Buick. Our team is always here to keep you informed and ensure your vehicle is running smoothly. We look forward to serving you for another 30 years!

- Naper Auto Works
5
Naper Auto Works

My first time at Naper Auto Works for an oil change. The staff were accommodating and professional. Pricing was a little high..$75 for an oil change.but I think that my car was in good hands.

Thank you for choosing Naper Auto Works for your oil change, Deidre! We're thrilled to hear that you had a positive experience with our accommodating and professional staff. We understand that pricing is an important consideration and we strive to provide competitive rates while maintaining the highest quality service. We're glad you felt your car was in good hands and we look forward to serving you again in the future!

- Naper Auto Works
4.5
Naper Auto Works

Very personable and efficientient.

Thank you for your review, Joan! We're thrilled to hear that you had a great experience with our team. We're committed to providing efficient and personable service to all of our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Naper Auto Works
5
Naper Auto Works

The team at Naper Auto Works provide a great service especially Robert on the front desk who is always professional, informative and friendly.

Dear Kerry, thank you for this fantastic review! We're thrilled to hear about your positive experience with us. Rest assured that we'll pass on your kind words to Robert. We appreciate your support and look forward to serving you again at Naper Auto Works.

- Naper Auto Works
5
Naper Auto Works

I'm so glad to have these folks to handle my audio mechanic needs. They're quick, do excellent work, and will even give me rides to and from my home while they're working on my vehicle. I'm so appreciative of their excellent service and the turn around time. They are also very personable, friendly, and helpful. I couldn't be happier with any service. Thank you so much.

Thank you, Michele! We're thrilled to hear about your positive experience. It's our priority to provide excellent service, quick turnaround times, and a pleasant customer experience. We appreciate your kind words and look forward to assisting you in the future!

- Naper Auto Works
5
Naper Auto Works

As always, Naper Auto did a great job on diagnosing the issue with our truck and communicating options. The service was quick and complete as well as making sure we had no additional questions.

Thanks for taking the time to share your feedback, Jeff! We're thrilled to hear that Naper Auto provided you with a great experience. We pride ourselves on our thorough diagnostic services, clear communication, and efficient service. Don't hesitate to reach out if you have any further questions or need assistance in the future!

- Naper Auto Works
5
Naper Auto Works

Outstanding warranty service and assistance due to a bad part. Robert stayed with it the whole way and made warranty payment to an out-of-state repair shop to get me back on the road quickly. Great job, thank you.

Thank you for the stellar review, Joseph! We're thrilled to hear about the outstanding experience you had with our warranty service. It's delightful to know that Robert went above and beyond to ensure a seamless process for you. We'll make sure to share your kind words with our team. Thanks again, and we look forward to serving you in the future.

- Naper Auto Works
5
Naper Auto Works

Outstanding customer service from start to finish. Neighbor auto Works is outstanding and so much easier than dealing with the car dealership.

Thank you for the great feedback! We pride ourselves on providing exceptional customer service and making the auto repair process stress-free. It's fantastic to hear that you had such a positive experience with us. We're here for all your automotive needs and look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

My vehicle needed immediate mechanical repairs, they were able diagnose and resolve my issues quickly.

Thank you for entrusting your vehicle's repairs to us, Dave. We understand the importance of getting you back on the road quickly, so we're delighted to hear that our team was able to diagnose and resolve your issues promptly. If you need anything else, please don't hesitate to reach out.

- Naper Auto Works
5
Naper Auto Works

This local shop has good people I can trust. They are always honest with me and have serviced my family vehicles for decades. Would not hesitate to recommend them and always appreciate their clear communication.

We are grateful for your kind words, Jeff! Knowing that you trust us to service your family vehicles means the world to us. Thank you for the recommendation and for recognizing our commitment to clear communication. We look forward to serving you and your family for many more decades!

- Naper Auto Works
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Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.