5
Naper Auto Works

Fantastic customer service. Very polite, honest, willing to take time to explain things in a manner even a novice can understand, and WONT try to upsell you. Will give you full details and your options going forward. No pressure to do things you feel uncomfortable doing. Fix my issue way earlier than expected too.

Thank you so much for your glowing review, Chris! We're thrilled to hear that you had a fantastic experience with our team. Providing exceptional customer service is our top priority, and it's great to know that we met your expectations. We're always here to help and ensure that you feel comfortable throughout the process. Don't hesitate to reach out if you need anything in the future!

- Naper Auto Works
5
Naper Auto Works

I’ve always had great experiences at Naper Naper Auto Works. Prices are fair, the work is always excellent with no issues and they are nice people.

Thank you for the wonderful review, Dan! We're thrilled to hear about your consistently positive experiences at Naper Auto Works. Providing fair prices, excellent work, and exceptional service is what we strive for. We appreciate your kind words and look forward to serving you in the future!

- Naper Auto Works
5
Naper Auto Works

Great service. Very knowledgeable. Fast service.

Thank you, Margaret, for your 5-star review! We appreciate your kind words about our fast and knowledgeable service. It's great to hear that we met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

- Naper Auto Works
5
Naper Auto Works

Excellent service. Knowledgeable and personable staff make having a car problems almost pleasant.

We're thrilled to hear that you had a great experience with us, David! Our team takes pride in providing excellent service and ensuring a positive experience for our customers. Thank you for your kind words and we look forward to helping you again in the future!

- Naper Auto Works
5
Naper Auto Works

Always quality service at Autoworks.

Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you always receive quality service at Autoworks. We're committed to providing exceptional service to all of our customers. We're grateful for your continued support and look forward to serving you in the future!

- Naper Auto Works
5
Naper Auto Works

Great Fast work. Resonable price

Thank you, Michael! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority! We look forward to serving you again in the future.

- Naper Auto Works
5
Naper Auto Works

The crew at Naper Auto Works is awesome! They’re the only auto shop I really trust.

Thank you for the kind words, Tom and Jen! We are thrilled to hear that you trust us with your vehicle. Your satisfaction is our top priority, and we are always here to provide you with exceptional service. We look forward to helping you again in the future!

- Naper Auto Works
5
Naper Auto Works

Reliable, professional auto service specialists providing expert maintenance at fair prices.

Thank you for your kind words, Mark! It's great to hear that you found our auto service specialists to be reliable and professional. We take pride in providing expert maintenance at fair prices, so it's wonderful to know that you appreciated our commitment to quality. We look forward to serving you again in the future!

- Naper Auto Works
3
Naper Auto Works

Lost opportunity - I came in to review naper Auto works for my daughter who has an older car with 265,000 miles. As a prospective client I would have thought they would have explained their process to me. That they produce a report and send it to your phone. They didn't even ask what oil I needed in my car which should of been 5w-30 as the car is older. If they would have explained their service then maybe I'd be a more willing to spend more money with them as most of their reviews are positive. Customer service is key and I did not get customer service.

Thank you for your feedback John and I am very sorry we fell short of providing you a excellent experience. Not all shops are doing digital inspections and we did not inform you that we do. - We did not ask what weight oil you would like to use since Toyota recommends 0w20. Regardless of mileage we always recommend what the car is suppose to take from the manufacturer. - Please email me at [email protected], If there is anything we can do for you I'd love the opportunity.

- Naper Auto Works
5
Naper Auto Works

Fast, thorough, friendly and a great value for the money.

Thank you Ken for your 5-star review! We're glad you found our service at great value and enjoyed your experience with our team. We take pride in providing fast and thorough service to all our customers. Don't hesitate to reach out if you need anything in the future!

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.