Wish it was less expensive
Always excellent!
Friendly, thorough, reasonable,no pressure.A great first impression.
I selected Naper Auto Works to perform a Pre-Purchase Inspection (PPI) of a pre-owned Porsche I was interested in purchasing. Their written evaluation was paired with a telephone call, describing the areas inspected. This PPI was thorough and clearly identified areas of the vehicle's condition to take note of.
Naper Auto Works has very friendly staff and provided excellent service. Good workmanship on my truck. The bill was well itemized and reasonably priced. The work was done on time. I am very happy with the overall service.
Great experience. Curtious, helpful staff.
We have been looking for an honest and reasonable place to take our vehicles for quite some time. My husband tends to do general maintenance because of the feeling we have after paying a garage to do them. We recently had some issues with our 2009 Dodge truck that were too extensive to repair ourselves. They were also repairs that needed urgent attention. I called on a Monday morning and was told they were booked until Thursday or Friday. I explained that I felt the vehicle seemed unsafe so I was told to go ahead and bring it in and they would try to look at it if they had a break. All repairs were made and I was able to get my truck back that Wednesday. They replaced several parts on our front suspension including struts and wheel bearings. We feel like our truck drives like a brand new truck again. Thank you Naper Auto Works
I was extremely pleased with my experience! Car is running great, there was no taking advantage of my lack of knowledge, pricing was very fair, and the people were very nice and polite. I have found my new auto shop
Fast, courteous, friendly, efficient service!
First visit. We made and appointment for an oil change with Naper as we are new to the city and did not want to take our vehicle to just any chain quick-oil shops. Naper Auto Works exceeded our expectations in time and expense. They finished sooner than they quoted and for less $. When I left, I felt confident that they would be able to care for my vehicle's future maintenance needs. Therefore, I've decided that we'll definitely return next month for further regular maintenance.