Fantastic service, as always. Best auto repair company in town!
Prompt, courteous, plus good job! Recommended to me by a friend and they met expectations.
I got a call from the owner admitting to their error and willing to do whatever it took to satisfy me. I requested he reduce the charge down to $450 within the original estimate and he agreed. It was clearly a mistake on their part and mistakes happen. I did not take him up on his offer because his willingness to do it is what matters, it was a mistake in their quoting me and the work was done to my car. Thank you for caring enough to reach out and offer to do whatever it took to correct the situation.
My experience was a good one. My car had some major engine issues and they made suggestions even though what they were suggesting wound not have earned them money. That is first class in my book!!!
Excellent customer service, excellent time on fixing my vehicle along with stellar price. I've been looking for a new automotive shop for my car needs, I'm so excited I found Naper Auto works on Angie's List.
I was very pleased with their service on my 2007 Saturn Vue which needed brake repairs. John was friendly and informative. Facility was clean and organized. After I dropped off my car, Matt gave me a free ride home.
I always know when I go into Naper Auto Works that I'm getting just what I need and not being overcharged for it. They worked with my extended warranty to get all the work I needed done at the same time, saving me money.
Needed repair of ignition coils. Decided to replace all coils, sparks and serpentine belt which was an expensive repair. Nape Auto was fair with the price and did the work quickly. Car repairs are just very expensive!
Great job.
Got an emergency that day within the vicinity not sure who to call but Naper Auto accommodated me without appt. that same day they were honest, reliable and very reasonable great customer service, they totally earn my 5 star *****