Naperville Auto Repair

Always a great experience with Naper Auto Works. Since abandoning my life-long relationship with Firestone (even through their tire debacle in the 1990's), in the recent years, Firestone has provided such poor, incompetent and incomplete service (while still charging me full price), I moved to Naper Auto Works. I have been tremendously satisfied ever since. They service my 2 vehicles as though the vehicles are their own... I have NOTHING bad to say, and I have the highest of accolades for Naper Auto Works. (and no, I wasn't paid to say this, no discounts... just the truth from an ex-loyal-Firestone customer)

Very professional, efficient & prompt service.

They were very friendly and accommodating. The work was done timely and reasonably priced. Sadly they found another rather expensive item that I'm going to need to get fixed, but it wasn't an urgent need and they did not pressure me to get it done immediately. Thanks for that.

As usual, done right and done on time.

I visited them for a simple oil change and they gave the car a once-over (gratis) and found the window-washer pump was defective (I thought I had run out of water), They provide a thorough service at a reasonable price, and I recommend them to friends and family.

Excellent service

Every time I bring a car to Naper Auto Works I am satisfied by the courteous and excellent service. I am thankful for their honesty and ability to handle any problem.

Great service done very quickly!

The prices I think are reasonable and the guys there have always seemed very trustworthy. I think that is hard to come by in that business these days!I have never felt as though they were trying to pad the bill with more "unexpected" things they found. I don't trust dealer's as much.

I had a wheel bearing replaced recently at Naper Auto Works. The work was done on time and they were very helpful. The went out of their way to show me what they had done. Good experience.