Naperville Auto Repair

They were very friendly and accommodating. The work was done timely and reasonably priced. Sadly they found another rather expensive item that I'm going to need to get fixed, but it wasn't an urgent need and they did not pressure me to get it done immediately. Thanks for that.

As usual, done right and done on time.

I visited them for a simple oil change and they gave the car a once-over (gratis) and found the window-washer pump was defective (I thought I had run out of water), They provide a thorough service at a reasonable price, and I recommend them to friends and family.

Excellent service

Every time I bring a car to Naper Auto Works I am satisfied by the courteous and excellent service. I am thankful for their honesty and ability to handle any problem.

Always a great experience with Naper Auto Works. Since abandoning my life-long relationship with Firestone (even through their tire debacle in the 1990's), in the recent years, Firestone has provided such poor, incompetent and incomplete service (while still charging me full price), I moved to Naper Auto Works. I have been tremendously satisfied ever since. They service my 2 vehicles as though the vehicles are their own... I have NOTHING bad to say, and I have the highest of accolades for Naper Auto Works. (and no, I wasn't paid to say this, no discounts... just the truth from an ex-loyal-Firestone customer) The final straw with Firestone was my air conditioner not working... I dropped hundreds of dollars with Firestone (them having my car again and again). My neighbor (a professional mechanic elsewhere) told me Firestone was "feeding me crap" and he said he could fix it with "10 minutes and a screwdriver." He even told me what the problem was... respectfully, he said I should pass this fix to Firestone so they could fix it themselves... Firestone told me to tell my neighbor he is wrong and doesn't know what he's talking about. I told my neighbor this, to which he he fixed my a/c with "FIVE minutes and a screwdriver." After speaking to Firestone's Store Manager and DIstrict Manager, no refund was given... screw you Firestone ! ! ! Later, I had a mechanical issue with my wife's car... Naper Auto Works estimated the fix to be a $1400 repair... upon them servicing it, they found the problem elsewhere and charged me only $350 ! ! ! I love Naper Auto Works ! ! !

Great service done very quickly!

The prices I think are reasonable and the guys there have always seemed very trustworthy. I think that is hard to come by in that business these days!I have never felt as though they were trying to pad the bill with more "unexpected" things they found. I don't trust dealer's as much.

I had a wheel bearing replaced recently at Naper Auto Works. The work was done on time and they were very helpful. The went out of their way to show me what they had done. Good experience.

We have been going to Naper Auto for about 30 years. It started by word of mouth and we continue to spread the word. Jim, Bill, Greg, and the staff treat us like family. They have also taken care of our family and relatives when in from out of town. No need to go elsewhere for auto repairs and advice - all at a fair and reasonable price. If something is not necessary, they don't do it.