1
Naper Auto Works

We had agreed upon a price and time. It was expensive than the other mechanics in the area, but I went with them in hopes of getting a better service. But it was an utter disappointment...... Long story short, I decided to take the car out of their hands. Not to mention, once I rejected their service, their whole demeanor changed (which is understandable, but lol, that's how you treat your potential customers?)

We have attempted to reach out to this customer to get more information. The customer stated what the car needed over the phone, once we inspected it we found there was no way we would be able to complete the car in one day. The customer needed the car so they picked it up. We did not charge for the inspection.

- Naper Auto Works
5
Naper Auto Works

Naperville Auto Repair is just a great place to take your car. Friendly service, very accommodating and great work.

Thank you Dave! Happy to keep your Jeep running strong.

- Naper Auto Works
5
Naper Auto Works

Great customer service. Can always count on them to get the job done right

Our pleasure, thank you!

- Naper Auto Works
5
Naper Auto Works

Great job as always. Fair, straight shooters

4.5
Naper Auto Works

Thanks

Thank you for taking the time to leave a reveiw!

- Naper Auto Works
5
Naper Auto Works

Great diagnostics report! I took my 1999 Jeep grand Cherokee to Naper Auto to have a priority list of items that needed to be urgently fixed. They were very professional and provided me a detailed diagnostic report prioritizing items for me. It was a great help so I knew the list of items that were a safety issues that needed to be fixed right away. They also knew that I had received some repairs from another auto shop as I keep a binder of my past work orders. This is what really set this place apart from others. They suggested that I double check with the other auto shop if there were any under warranty to save me money. It was definitely worth my time to take my Jeep to Naper Auto. The diagnostics report alone was exceptional and allowed me to easily see certain repairs that needed to be done. It had pictured summaries of the listed items. Super helpful I wouldn’t hesitate taking my car back to Naper Auto

We really appreciate your feedback! We are lucky to have such great customers like yourself.

- Naper Auto Works
5
Naper Auto Works

Great diagnostics report! I took my 1999 Jeep grand Cherokee to Naper Auto to have a priority list of items that needed to be urgently fixed. They were very professional and provided me a detailed diagnostic report prioritizing items for me. It was a great help so I knew the list of items that were a safety issues that needed to be fixed right away. They also knew that I had received some repairs from another auto shop as I keep a binder of my past work orders. This is what really set this place apart from others. They suggested that I double check with the other auto shop if there were any under warranty to save me money. It was definitely worth my time to take my Jeep to Naper Auto. The diagnostics report alone was exceptional and allowed me to easily see certain repairs that needed to be done. It had pictured summaries of the listed items. Super helpful I wouldn’t hesitate taking my car back to Naper Auto

We really appreciate your feedback! We are lucky to have such great customers like yourself.

- Naper Auto Works
5
Naper Auto Works

Exceptional & beyond. Went in for an oil change. They assisted me getting quote's & wonderful service. I would recommend that everyone visits this Auto shop.

Happy to help, thank you!

- Naper Auto Works
5
Naper Auto Works

Our pleasure to diagnose your 2016 Chevrolet Malibu's oil issue. It was great meeting you!

- Naper Auto Works
5
Naper Auto Works

Great service and the help with obtaining the rental car and then being able to leave it at Naper Auto was greatly appreciated.

Anytime Dave, thanks for bringing your Jeep in!

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.