5
Naper Auto Works

Amending an earlier review due to more recent work. Some of my car's electrical systems just wouldn't work for the emissions test even though I drove around for over a month. They were able to get the systems on and certification for me to get my license plate sticker. They also noticed issues with my rear brakes and worked on them while they already had the car and even threw in minor front break work for free. I mentioned on the day they would be done that I would be having my eyes dilated that afternoon so I would need my car done early. It was ready before noon. My car has a more cushioned ride than it has had in a while. I took my car in as my gearshift was sticking. They found a mouse nest in the gearbox but just dumped it on the floor of a car. They also tried to charge more than $30 for a replacement taillight that didn't work. They're ok, but double check everything

We have reached out to this customer to offer a full interior cleaning since we forgot to fully remove the nest. We also have already re-funded the 36$ for the faulty light bulb. This was not the quality service we promise and are willing to do what it takes to make it right.

- Naper Auto Works
5
Naper Auto Works

All services were performed in a timely and reasonable manner. Exceeded expectations.

Our pleasure Jim, thank you.

- Naper Auto Works
5
Naper Auto Works

Always friendly service, if I ever pick up a used car they're my go to for inspections. Quick work and very detailed!

Thank you for taking the time to leave a review.

- Naper Auto Works
5
Naper Auto Works

Efficient and gracious

Thank you for your kind words!

- Naper Auto Works
5
Naper Auto Works

Great service, friendly people, and most importantly honest!

Thank you Stephanie!

- Naper Auto Works
5
Naper Auto Works

Excellent Service. Took car in for oil change and asked them to check out the vehicle for anything that may be wrong. They were very thorough found a few problems and called me and explained in detail the problems found and the cost to repair them. The repairs were done on the vehicle to correct the problems and the cost of repairs were very fair priced. They are very professional and courteous and I would definitely recommend them for any vehicle repairs that need to be done.

Our pleasure working on your Lexus Jack. It was great meeting you!

- Naper Auto Works
5
Naper Auto Works

Great experience! Had my car towed from a garage that was unable to deal with the issue I was having. Naperville Auto Repair squeezed me into their schedule and got it done right. Car is running great!

Thanks Andy, we don't see too many Diesel Volkswagens around lately so it's nice to work on one again. -Naper Auto Works

- Naper Auto Works
4
Naper Auto Works

Very nice place ,courtesy is priority here and are very competent.

Thank you for leaving a review Olga. I don't see your name in our system, which car was yours?

- Naper Auto Works
5
Naper Auto Works

Great service. Scheduled an appointment, and within 2 hours iwas back on the road. Definitely will return with any other repair issues.

Thank you for your feedback Steve. Bring the Volkswagon back any time.

- Naper Auto Works
5
Naper Auto Works

Very nice and professional! Worth every penny to get perfection in a world of that's good enough! Get your money worth every visit and I'm a partial mechanic!

Thank you Tony, if its worth doing its worth doing right!

- Naper Auto Works
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