(1438 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

Naper Auto Works solved my repair issue very quickly. In addition, when I picked up my repaired car, the bill was less than the original quote. It is nice to find a company that really looks out for their customers.

Thank you for your kind words, Dan! We pride ourselves on providing exceptional service and transparent pricing. It's great to hear that we exceeded your expectations. We appreciate your business and look forward to serving you again in the future.

- Naper Auto Works
5
Naper Auto Works

Trevor took care of everything for me. He also found out my battery was now 6 years old and replaced it immediately. I’m sure he saved us from having a dead battery coming up soon in this cold. They’re always honest and dependable!! They always do a great job and explain everything!!! Thank you!!!! Best of the Best!!!!

Thank you so much for your thoughtful review! We're thrilled to hear that Trevor provided you with excellent service and took care of everything, including catching the issue with your battery. Staying ahead of potential problems, especially in cold weather, is exactly what we aim for.

- Naper Auto Works
5
Naper Auto Works

Always the best care from naper auto works!

Thank you so much for your support! We're honored to be your go-to for reliable care, and we’ll continue to work hard to exceed your expectations. We look forward to serving you again!

- Naper Auto Works
5
Naper Auto Works

good stuff. just go here, support local

Thank you, Dan! We appreciate your kind words and support for our local business. It means a lot to us!

- Naper Auto Works
5
Naper Auto Works

They take great care of all our cars!

Thank you for the amazing 5-star review, Angela! We are thrilled to hear that we have met your expectations and taken great care of all your cars. We pride ourselves on providing top-notch service to all our customers. We look forward to continuing our relationship with you and providing excellent car care in the future!

- Naper Auto Works
5
Naper Auto Works

A friend recommended Naper Auto Works to me to address a list of repairs and services from another company. Trevor did a great job of explaining which were more urgent than others, and provided a quick quote for everything so I could comparison shop. Knowing that NAW has been in business in Naperville for so long gave me confidence in their honest work. Everyone I encountered during the process was professional, and I plan to return for additional work in the future.

Thank you John! We appreciate your kind words about our team and their commitment to providing excellent service. We're pleased to hear that our transparency and customer-centric approach made a positive impact on your experience. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

Honest folks. Priced well. Took the time to explain everything. Highly recommend.

Thank you so much for your kind words and for trusting us with your Mazda CX-5! We’re thrilled to hear you had a great experience with us. Our team takes pride in providing honest service, fair pricing, and clear communication with every visit. We truly appreciate your recommendation and look forward to helping you again whenever you need us!

- Naper Auto Works
5
Naper Auto Works

Honest and stand for what they offer. We had some misunderstandings on the warranty terms but the shop offered full coverage to my benefit. Can only recommend.

Thank you for sharing your experience! We’re glad we could resolve the misunderstanding and provide full coverage to your satisfaction. Standing behind our work and ensuring our customers are taken care of is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

I am a do-it-yourselfer but when a repair is beyond me and my skills I always feel confident that when I take my car in for service at Naper Auto Works I will be receiving the highest quality attention to my car and to myself. They take the time to explain what is needed and if, during the repair process, they find an estimated repair is not required they will inform me. I find them honest, professional and up to date with the latest repair procedures and diagnostic methods as well.

5
Naper Auto Works

This was my first time going to Naper Auto Works. I needed them to check my brakes. I spoke with Angel over the phone and Trevor when I got there. These guys were awesome! Angel and his staff did a thorough job inspecting my brakes. I was pleased how well they handled my concerns. Very respectful and helpful to meet my need(s), of service. They are close by me and I plan on going to them for future services. Angel truly lives up to his name. (An angel) 👍☺️😇

Thank you for sharing your experience with us! We're thrilled to hear that Angel and Trevor provided excellent service and made your first visit a positive one. It's always our goal to ensure our customers feel respected, heard, and confident in the care we provide. We're glad to have you as a neighbor and look forward to assisting you with your future automotive needs on your Ford Escape. Thanks for trusting us with your brakes, and for the kind words about Angel—he’ll be so happy to hear this! 😊🚗

- Naper Auto Works
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Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.