2
Naper Auto Works

I don’t normally write reviews, but after my experience at naper-auto works I needed to. Keep in mind, I have not repaired my car there, so I don’t know how professional they are in that aspect. I was talking to the guy behind the desk and he seemed to have an attitude problem, he insulted me to my face and I later learned he was rude to my friend as well. So based on that I will never be stepping foot there again.

Hello Max, we welcome all feedback good or bad so we can always be improving. Can you please email me at [email protected] so I can hear your full side of the story. After interviewing several staff members no one can recall any sort of insult. As you can see our other reviews say quite the opposite. As far as a attitude problem I understand there was some frustration since we could not give you a estimate on your truck without knowing what part it needs. I apologize that it came across as rude, that was not our intention and I do not take that lightly.

- Naper Auto Works
5
Naper Auto Works

Always good , reliable, trustworthy service. Thanks Les

Thank you for trusting you BMW with us!

- Naper Auto Works
5
Naper Auto Works

Naper Auto Works always delivers top notch service! I drop my car knowing I can trust that the work that needs to be done will be completed by the BEST mechanics and the work is always explained prior to completion. I highly recommend Naper Auto Works, ask for Dan or Trevor.

Thanks Joan!, see you next oil change.

- Naper Auto Works
5
Naper Auto Works

The guys did a great job, they encountered some challenging issues but kept me informed along the way. It was a large job, but they stayed within their original quote. I will bring my cars to them again.

Thank you Scott!

- Naper Auto Works
5
Naper Auto Works

My long time mechanic retired 5 years ago and he recommend Naper Auto Works. And I have been happy with them ever since, they are professional, timely, and they tell you what needs fixing now and what can wait. Would recommend them to friends and family.

We appreciate it Jim, great seeing you!

- Naper Auto Works
5
Naper Auto Works

Great service and always accommodating.

Always happy to help, thanks Kerry!

- Naper Auto Works
5
Naper Auto Works

Great service! Trustworthy!

Thanks Christy, we appreciate the feedback.

- Naper Auto Works
5
Naper Auto Works

Honest, fair and professional!

Thank you Heather!

- Naper Auto Works
5
Naper Auto Works

Provided a quick estimate and prompt service having my car back on the road the same day.

Great to hear Jeff, luckily the part shortages has not affected us too much.

- Naper Auto Works
5
Naper Auto Works

Very happy with my experience at Naper Auto Works. Would highly recommend. Thank you!

Thank you, we love hearing from our valued customers!

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.