5
Naper Auto Works

This company can be trusted to tell you the work required, i will not use any other auto shop. They are responsive and keep you updated on the work.

5
Naper Auto Works

Naper Auto Works has been my go to for all my car ,maintenance and repair needs. Friendly people that will work with you on getting the best option for your situation and fair pricing

5
Naper Auto Works

The team at Naper auto has always impressed us. Their communication is excellent - phone, text, e-mail. Their process of taking pictures of issues to help us understand and providing well detailed commentary of the issues is excellent. On this visit, they even managed to squeeze us in earlier than initially anticipated. If you've had a bad experience with an auto shop (I certainly have), just know that Naper Auto is the exact opposite.

5
Naper Auto Works

the team at Naper Auto Works is an excellent group. the quality of work is always an A+ level. I have used them for several years, and have never been disappointed by the level of service they provide.

5
Naper Auto Works

Coming here for years. They just fixed my power window and have and had them replace timing belt a few thousand miles ago. Good service and tell you what to expect in cost. Highly recommend.

Our pleasure Tom, thank you.

- Naper Auto Works
5
Naper Auto Works

Wonderful service! I always appreciate how efficient and highly-skilled their work is!

Thank you for trusting us with your Honda Gina!

- Naper Auto Works
5
Naper Auto Works

My 2014 Audi S4 was leaking oil into crankcase. Dealer said it had a cracked block and wanted $8,000 to completely diagnose issue or $30,000 to 'fix' by replacing engine. The folks here at Naper Auto Works found the problem (a cracked oil separator) and were able to complete repairs for $2200, which was actually $100 less than I was originally quoted. Problem is completely fixed and I saved $28,000 by taking my car here. Professional and prompt communication and great job on diagnosing and repairing the car. Thanks!

Thank you Kevin, we take pride in our diagnostic ability's for this very reason. This story is exactly why we do charge for testing and also continue to send our techs to training and invest in the best tools. It was great meeting you and we look forward to helping the future!

- Naper Auto Works
5
Naper Auto Works

1st time experience, Trevor explained and prioritized what needed to be done. The process from drop off to pick up was seamless. All necessary work was explained beforehand with pictures and an explanation.I am very please with the outcome and would highly recommend Naper Auto Works! Be sure and ask for Trevor!

Great meeting you Joan, thank you for taking the time to leave a review!

- Naper Auto Works
5
Naper Auto Works

Thank you Naper Auto! Your professionalism and expertise is continuing to keep my cars running great! Thank you for always being honest about what needs fixing and what doesn’t! Finally found the auto place and people I can trust! Not to mention your willingness to always help! Thank you! I highly recommend Auto Naper and will continue to take all four of our cars for maintenance and everything!

We appreciate that Holly, thank you!

- Naper Auto Works
5
Naper Auto Works

You know when there is a little bit of a wait to get an appointment it can be frustrating but I will tell you it's worth the wait. I have a 20 yr old vehicle that needed extensive steering/ suspension work. I love that they did an all point inspection and then emailed that inspection and laid out what was wrong and color coded it in order of importance. Customer service was exceptional, communication was above and beyond. I asked around town and everyone said I had to take my car here. Anytime I can support a locally owned family business I try to make that effort, and I am extremely happy I made that choice with Naper. They have a new customer for life!

Welcome to the family Lou!

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.